Privacy Policy for Email & SMS Communications
Effective Date: January 1st 2025
1. Introduction We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you participate in our SMS communications program.
2. Information We Collect
- Personal Information: When you opt-in to our SMS program, we may collect your name, phone number, and any other information you provide.
- Usage Data: We may collect information about how you interact with our SMS messages, including the date and time of messages, message content, and your responses.
3. How We Use Your Information We use the information we collect to:
- Send you SMS messages related to your employee benefit programs.
- Provide updates, reminders, and support regarding your benefits.
- Respond to your inquiries and provide customer support.
- Improve our services and SMS communications.
4. Opt-In and Opt-Out
- Opt-In: By providing your phone number and opting into our SMS program, you consent to receive SMS messages from us.
- Opt-Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. You may also contact us directly to opt out.
5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Data Sharing and Disclosure We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required by law or with your consent. We may share your information with trusted third-party service providers who assist us in operating our SMS program, provided they agree to keep your information confidential.
7. Your Rights You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal information, subject to certain legal obligations.
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us If you have any questions or concerns about this Privacy Policy or our SMS communications program, please contact us at:
- Email: assist@208benefits.com
- Phone: 208.722.1208